Shipping policy
Shipping Policy
This Shipping Policy explains how TIANNA VALLEY processes and ships orders placed through our website.
Order Processing
Orders are typically processed within the timeframe stated at checkout or in the order confirmation. Processing times may vary during holidays, promotions, or periods of high demand.
Shipping Destinations
We currently ship to the destinations available at checkout. If a destination is not listed, please contact us for further assistance.
Delivery Time
Estimated delivery times vary depending on destination and shipping method. Delivery estimates, when available, will be shown during checkout.
Shipping Fees
Shipping fees are calculated at checkout unless otherwise stated. Promotional free shipping, if offered, will be clearly shown during the order process.
Delays & Exceptions
Delivery times may be affected by customs, weather, carrier issues, holidays, or other circumstances outside our direct control.
Tracking
If tracking is available for a shipment, tracking details will be sent in the shipping confirmation email.
Need Help?
If there are any shipping-related questions, please contact us through our Contact page.